FAQ— Frequently Asked Questions


Here’s everything you need to know before your order launches into your hands.



 Shipping

Q: How long does shipping take?
A: All orders are processed within 2–5 business days. Delivery usually takes 5–10 business days (depending on where you orbit in the universe). You’ll receive a tracking email once your package takes flight.

Q: Do you ship internationally?
A: Yes, We ship worldwide! Shipping times + costs vary by country, but no matter where you are, we’ll beam your order straight to you.



Returns & Exchanges

Q: What’s your return policy?
A: We accept returns/exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original cosmic condition. Just contact us first and we’ll guide you.


Q: What if my order arrives damaged or incorrect?
A: Oh no! If your order doesn’t arrive as expected, please email us with photos within 7 days of delivery. We’ll make it right (promise).



Sizing

Q: How do I know what size to order?
A: Each product listing includes a size chart (inches + cm). We always recommend measuring a favorite shirt you already own and comparing it to our chart for the perfect cosmic fit.


 Orders

Q: How do I track my order?
A: Once your order ships, you’ll get an email with your tracking number. You can also log into your account anytime to check your order status.

Q: Can I cancel or change my order?
A: Orders can only be updated within the first 12 hours of purchase. After that, they’re already being processed in our universe and can’t be changed.



Extra Magic

Q: Do you offer custom designs?
A: Yes! We love collaborating on unique creations. Send us your idea and we’ll let you know if we can bring it to life.

Q: How can I contact you?
A: You can message us through the chat bubble on our site or fill out the contact form below, we respond within 24 hours.



Thank you for supporting our small cosmic shop. Every order helps us share more magic, laughter, and light with the universe.



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